The overarching legislation that informs and directs our plans is the Civil Contingencies Act. London Humanitarian Assistance Centre Plan has now been published and is available for download.

London Humanitarian Assistance Centre (HAC) Plan

This Plan has been produced with partners in the emergency services, Local Resilience Forums, transport sector and voluntary sector. It should be read by all those organisations who work to implement multi-agency humanitarian assistance centres in London to ensure that, in the event of an emergency, bereaved families, friends and survivors can immediately receive information, help and advice.

The Plan provides guidance on:

• the description and purpose of a HAC
• the decision-making process for activating the Centre
• how to establish and manage a HAC, including the recommended layout
• the roles and responsibilities of those agencies who provide services and staff
• a media strategy for the Centre
• the cost implications of establishing and running a HAC
• the decision-making process for closing the Centre

Appendices H, I, J, K, L and M are classified, Emergency Planning Officers and other Civil Protection Professionals requiring further information should contact the London Resilience Team directly via enquiries-lrt@gol.gsi.gov.uk

Further Information